Frequently Asked Questions (FAQ)
Welcome to the Erinson ART FAQ page! Here, you’ll find answers to some of the most commonly asked questions. If you need further assistance, don’t hesitate to contact us!
1. What is Erinson ART?
Erinson ART is an online store specializing in high-quality racing artwork and prints. We offer a collection of exclusive, beautifully designed racing posters featuring iconic brands such as Ferrari, Bugatti, Audi, McLaren, BMW, and Mercedes.
2. How can I place an order?
Simply browse our online store, select the products you wish to purchase, and proceed to checkout. You can pay using a variety of payment methods including credit/debit cards and PayPal.
3. Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping rates and delivery times vary based on your location, and additional customs fees may apply.
4. How can I track my order?
Once your order has been shipped, you will receive an email with tracking information. You can track your package through the carrier's website using the tracking number provided.
5. How long will it take to receive my order?
- USA: 10-12 business days.
- Europe (EUR): 10-12 business days.
- Rest of the World: 15-18 business days.
Please note that delivery times may vary depending on the shipping method and your location.
6. Can I change or cancel my order?
Orders are processed quickly, so we are unable to change or cancel an order once it has been placed. Please make sure to review your order carefully before completing your purchase.
7. What should I do if my item is damaged or defective?
If your item is damaged or defective upon arrival, please contact us at contact@erinson.art as soon as possible. We will work with you to resolve the issue by offering a replacement or refund, depending on the circumstances.
8. Do you accept returns or exchanges?
We currently accept returns or exchanges for items that are defective or damaged. For more information, please refer to our Return Policy. If you're unhappy with your purchase, please reach out to our customer support team.
9. What payment methods do you accept?
We accept a variety of payment methods including credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.
10. How do I contact customer support?
You can contact our customer support team by emailing us at contact@erinson.art or calling us at (203) 323-7571. We are happy to assist you with any inquiries or concerns.
11. Do you offer gift cards?
Currently, we do not offer gift cards. However, we are considering adding them to our product lineup in the future. Stay tuned for updates!
12. Can I customize a product?
At this time, we do not offer customizations. Our artwork and prints are available in the sizes and designs listed on our website.
13. How do I sign up for the newsletter?
To receive updates, exclusive offers, and new product launches, simply enter your email address in the newsletter sign-up form at the bottom of our website.
14. Where are you located?
Erinson ART is located at:
12995 S Cleveland Ave
#219
Fort Myers, FL 33907, USA